By considering customers' banking requirements, Sina bank has provided Sina cards and made them available to the customers. Having investigated for customers preferences, Sina Bank developed electronic payment through Sina cards. With the assistance of professional experts and using latest useful experience according to recent global development, Sina bank is pleasured to make customers satisfied.
Sina card is a PIN-based card which means that in addition to using it at ATMs, customers can also use it to make purchases (by entering their Personal Identification Number) through all point of sale terminals. Sina Card provides customers with alternative methods of making payments. The use of Sina cards is not intended to limit customer’s choice among payment methods at the ATM and point of sale, such as internet banking, Ham-bank, mobile banking, Sina Cell, Sina SMS banking, and telephone banking.
Services Provided via Sina card:
Owning a Sina card, customers can receive services at all of Sina Bank branches as well as the bank's ATM terminals and all SHETAB-member banks. This card can also be used to receive services at various communication interfaces such as electronic banking (Ham-bank, Sina cell, mobile banking, internet banking, telephone banking and SMS banking) and POS terminals installed in stores within SHAPARAK network.
Services Provided through Electronic Communication Portals of Sina Bank and Shetab:
Upon referring to any Sina ATM terminal, you can receive the services bellow:
· Withdrawals of up to IRR 2,000,000 per day
· Knowing about card (account) availability
· Getting the bills (last 10 outings)
· Changing card password
· Changing your online shopping password and getting a CVV2 code
· Transferring funds from your account through Sina ATM terminals to another Sina account or cards of other banks of Shetab-member
Moreover, upon going to Sina Bank branches, you can receive the following services via the Pin Pad:
· Withdrawal without limitation using Sina card
· Knowing about card (account) availability
· Getting the bills (last 10 outings)
· Changing card password
· Transferring funds from your account through Pin Pads to another Sina account or cards of other banks of Shetab-member
In addition to the above-mentioned services with your Sina Card you can:
· buy goods and services at all stores equipped with card reader devices of Shetab members across the country.
· do online purchases and pay your bills through the Sina Internet bank.
In order to be able to shop online and pay bills, you have to know:
· the internet shopping password
· the CVV2 code
· the card expiry date
Note: If for any reason, you do not know your online shopping password, you can do the following to receive a password at Sina ATMs:
· Place your card in the Sina Bank ATM terminals
· Enter your password and press the confirmation or registration key.
· Press the button across the “Change password” option.
· Select the option of changing internet password. Store your desired password in five-digits and following the system command, re-enter the password.
· After a successful operation, your internet password is activated and the CVV2 parameter is printed on a receipt along with the expiration date.
General Importance Notes:
In case of losing your card, you have to refer to one of Sina bank branches with your identification documents ass as possible to block the card and issue a new one. This can also be done by Ham-bank, Sina cell, mobile banking, internet banking, SMS banking and telephone banking as well. Application for issuance of a duplicate card and unblocking the card is possible at all bank branches.
By completing the application form of e-banking services at branches, customers are provided with an internet banking password, Ham-bank, Sina cell, mobile banking, telephone banking, as well as the possibility of activating the SMS banking. Customer can access all their short-term deposit accounts with just one Sina card, or apply for independent Sina cards for each of their accounts.
Sina Gift Card:
The occasion of gifting becomes extra special when the gift comes as per the receiver’s choice. Sina Bank provides an ideal Sina gift cards through all branches and also 24 hours electronic Sina branches. It makes customers gifting experience hassle-free and helps save their precious time. Sina gift cardholders can spend the amount loaded on the card in as many point-of-sales enabled stores. Gift cardholders also have the advantage of internet banking payment and also pay online bills.
Sina Prepaid Card:
Sina Bank Prepaid Cards are an innovative, efficient replacement for cash. A set amount of money is loaded onto the card prior to use and many prepaid cards can be reloaded over and over again. During a transaction, the purchase amount is withdrawn from the Sina prepaid card’s value. Recognizing the flexibility and control offered by prepaid cards, companies are beginning to use Sina prepaid card for employees’ benefits, such as health savings and dependent care accounts. Sina prepaid cards give the customers the power to purchase items in stores or on the Internet and pay their bills online.
Sina family Card:
Sina family card allows an account holder to provide another individual with access to their credit line through a separate card. The primary holder sets a limit for the each member of family card. Each authorized user has a unique Sina card number. Sina family card is much more secure than carrying cash and helps customers save their precious time. Sina family card is ideal for parents who want to make sure their teens have funds available when needed, especially in emergencies and also help them save more.
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